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Scale360X
What we do

AI, automation and software development services

Fourteen things we do well, grouped by the problem they solve. Every engagement is fixed-price, scoped on a free discovery call, and handed over with the code.

AI & Automation

Assistants, chatbots and workflows that take the repetitive work off your team.

An assistant that knows your business

Custom AI Assistants

We build AI assistants that actually know your business. Your catalogue, SOPs, pricing rules and past conversations become the assistant's memory, so it answers like your best employee instead of like a search engine. Deploy it on your website, WhatsApp, or inside your team's tools.

  • Trained on your documents, catalogue and SOPs
  • Web, WhatsApp, Slack and in-app deployment
  • Human handoff when confidence is low
  • Full conversation analytics and audit trail
Custom AI Assistants in detail

Answer every enquiry, day or night

AI Chatbots & WhatsApp Bots

Most MSMEs lose enquiries after office hours. An AI chatbot on your site and WhatsApp captures those leads, answers the eighty percent of questions that repeat every day, and hands the serious buyers straight to your sales team with full context.

  • Website widget + WhatsApp Business API
  • Lead capture straight into your CRM
  • Multilingual — English, Hindi and regional
  • Appointment and demo booking built in
AI Chatbots & WhatsApp Bots in detail

Ask your own documents a question

RAG & Knowledge Systems

Retrieval-augmented generation grounds every answer in your own documents, with citations, so nothing is invented. We handle ingestion, chunking, embeddings, vector search, re-ranking and evaluation — then wire it into whatever interface your team already uses.

  • Document ingestion: PDF, DOCX, Sheets, email
  • Cited answers — every claim traceable to a source
  • Role-based access so teams only see their data
  • Evaluation harness to measure answer quality
RAG & Knowledge Systems in detail

Stop copy-pasting between tools

n8n Workflow Automation

We design, build and host n8n workflows that move data between your website, CRM, accounting, WhatsApp, Sheets and payment tools. Self-hosted on your own infrastructure, so you own the automation and never pay per-task pricing.

  • Self-hosted n8n — you own it, no per-task billing
  • 400+ app integrations plus custom nodes
  • AI steps inside the workflow, not bolted on
  • Monitoring, retries and failure alerts
n8n Workflow Automation in detail

Every call answered, even at 9pm

AI Voice Agents

Missed calls are the most expensive leak in a business that sells by phone. A voice agent answers on the first ring, at midnight and during the lunch rush, in English or Hindi. It books appointments into your calendar, answers the questions your team repeats forty times a day, and transfers a caller to a human the moment the conversation needs one — with the context already gathered.

  • Inbound answering and outbound follow-up calls
  • Books into your calendar or CRM mid-call
  • Warm transfer to a human with full context
  • Every call transcribed, summarised and searchable
AI Voice Agents in detail

Replace the spreadsheet you dread

Custom Tool Development

Every business has that one process running on a fragile spreadsheet. We turn it into a proper tool: a quoting calculator, an inventory dashboard, a vendor portal, a field-staff app. Built around how you already work, not around a template.

  • Replaces the spreadsheet nobody dares to touch
  • Role-based dashboards and approval flows
  • Integrates with QuickBooks, Xero, Zoho, Tally, Shopify
  • Built to be handed over — you own the code
Custom Tool Development in detail

Build & Engineering

The website, app or internal tool your business actually runs on.

Get found, then get enquiries

Website Development

A website is usually the first thing an MSME needs and the last thing that gets done properly. We build on Next.js with SEO, Core Web Vitals and conversion baked in from the first commit — not patched on after launch.

  • Next.js, sub-second loads, 90+ Lighthouse
  • Technical SEO and schema from day one
  • Self-editable content — no developer needed
  • Analytics and lead tracking configured
Website Development in detail

One app, both app stores

Mobile App Development

Cross-platform apps in Flutter or React Native, so you ship to Android and iOS at once instead of funding two builds that drift apart. We pick the framework against your app, not our habit — then handle offline behaviour, push notifications, update flows and store submission end to end.

  • Flutter or React Native — Android and iOS together
  • Offline-first for field and warehouse teams
  • Push notifications and in-app updates
  • Play Store and App Store submission handled
Mobile App Development in detail

From first screen to paying users

Web & SaaS Application Development

Full-cycle product engineering for businesses building software as the product. Architecture, auth, billing, multi-tenancy, admin tooling and the boring reliability work that decides whether a SaaS survives its first hundred customers.

  • Multi-tenant architecture and role systems
  • Subscription billing and payment gateways
  • Admin panels and customer-facing dashboards
  • Built to scale past the first 100 customers
Web & SaaS Application Development in detail

Infrastructure that stays up and costs less

Cloud & DevOps

Cloud architecture, migration and cost optimisation on AWS, Azure, GCP and Cloudflare. We right-size what you are running, automate deploys, and put monitoring in place so problems reach you before they reach your customers.

  • AWS, Azure, GCP and Cloudflare deployments
  • CI/CD pipelines and zero-downtime deploys
  • Cost audits — typically 30–50% cloud savings
  • Backups, monitoring and incident alerting
Cloud & DevOps in detail

Grow & Scale

Demand, visibility and the engineers to keep shipping once you have both.

Add senior engineers in days

Offshore Teams & Staff Augmentation

Hiring a senior AI engineer in New York, London or Dubai takes months and costs a fortune. We place pre-vetted developers, ML engineers, designers and QA into your team on monthly contracts — working your hours, in your tools, under your leads, with a replacement guarantee if the fit is wrong.

  • Pre-vetted engineers, AI specialists, designers
  • Overlap hours for US, UK, EU and Gulf teams
  • Onboarded in days, not hiring quarters
  • Swap or scale the team month to month
Offshore Teams & Staff Augmentation in detail

Ads that bring buyers, not clicks

Performance Marketing

Google, Meta and LinkedIn campaigns run against your actual pipeline. We instrument conversion tracking properly first, then optimise toward cost-per-qualified-lead — the only paid-media number that pays your salaries.

  • Google, Meta and LinkedIn campaign management
  • Conversion tracking wired to your CRM
  • Landing pages built and tested in-house
  • Reporting in leads and revenue, not clicks
Performance Marketing in detail

Packaging buyers pick off the shelf

Packaging & Label Design

Retail buyers decide in the two seconds a pack is on a shelf or a marketplace thumbnail. We design labels and pouches that hold up in both places: a consistent identity across every SKU and size, mandatory declarations laid out properly, and print-ready artwork your printer can run without a phone call.

  • Pouch, jar, box and sticker labels
  • Every SKU and pack size kept consistent
  • Print-ready artwork with bleed and dielines
  • FSSAI and declaration panels laid out correctly
Packaging & Label Design in detail

Get found on Google — and by AI

SEO & AI Search Visibility

Search is splitting in two. We cover both: classic technical SEO, content and local ranking for Google, plus the structured data and entity work that decides whether AI assistants recommend you when a buyer asks them for a vendor.

  • Technical SEO, Core Web Vitals, schema markup
  • Local SEO and Google Business Profile
  • AI search optimisation (GEO) for LLM citations
  • Content strategy built on real search demand
SEO & AI Search Visibility in detail

Not sure which of these you need?

Most people arrive with a symptom, not a service. Describe the symptom and we will tell you which of the above actually fixes it — or that none of them do.

Thirty minutes. One honest answer.

Tell us what is slowing your business down. You leave with a written recommendation and a fixed price — even if the answer is that you do not need us yet.

No sales deck. No obligation. Prefer email? [email protected]