AI and automation for D2C brands and marketplace sellers
An online brand does not usually have a traffic problem. It has a margin problem — returns to origin on unconfirmed COD orders, a support inbox that grows with every campaign, and a catalogue that has to be right in three places at once. All three are automation, not headcount.
What usually breaks
COD orders that were never really orders
Unconfirmed cash on delivery is the most expensive line in Indian e-commerce — shipping paid twice for a parcel that comes back. An automated WhatsApp or voice confirmation before dispatch, with a prepaid-switch offer, turns a chunk of that into either a confirmed order or a cancellation you did not pay to ship.
The same eight questions, every day, forever
Where is my order, do you deliver to my pincode, what is the return window, is this in stock. A chatbot connected to your order data answers them with the actual status rather than a policy link, and escalates only what is genuinely new.
Catalogue and stock live in three systems
Own store, marketplace listings, and a spreadsheet somebody maintains. Overselling and price mismatches follow. Syncing them is a workflow problem — and once built, it stops being a daily task.
Post-purchase is left to the courier
Dispatch, delivery and review requests handled on WhatsApp in your voice, rather than the courier's SMS template, is where repeat purchase actually comes from — and it is a workflow you build once.
Work in this sector
We have delivered in this sector; the engagement is under NDA, so it is not written up here. We can talk through the shape of the work on a call.
See the work we can showWhat we build for e-commerce & d2c
Stop copy-pasting between tools
n8n Workflow Automation
Connect the tools you already pay for and let the busywork run itself — no more copy-paste between tabs.
Answer every enquiry, day or night
AI Chatbots & WhatsApp Bots
24×7 sales and support that qualifies leads, answers questions and books meetings while you sleep.
Get found, then get enquiries
Website Development
Fast, SEO-first websites that load in under a second and turn visitors into enquiries.
Replace the spreadsheet you dread
Custom Tool Development
The internal tool no off-the-shelf product gets right — dashboards, calculators, portals, admin panels.
Questions from this sector
Does this work with Shopify and WooCommerce?
Yes — both, plus marketplace seller panels through their APIs where they offer them. Orders, inventory and fulfilment status are the usual data we work with, and none of it requires replacing your storefront.
Is WhatsApp order messaging allowed?
On the official WhatsApp Business API, yes, using approved templates for transactional messages like confirmation and dispatch. Unofficial tools get numbers banned, and it is always the number your whole customer base messages.
How quickly does COD confirmation pay for itself?
It depends on your current RTO rate and average order value, which is the first thing we ask for. If the arithmetic does not work at your volume, we will say so on the call rather than after the build.
Thirty minutes. One honest answer.
Tell us what is slowing your business down. You leave with a written recommendation and a fixed price — even if the answer is that you do not need us yet.
No sales deck. No obligation. Prefer email? [email protected]